Customer satisfaction is of the utmost importance to us!

We'll make sure your order arrives safely, but in the event it arrives damaged please contact us for a replacement.


Please email customer service at to notify us about your damaged order and please attach photos of the damage so that we may assess how it occured.

Once we have assessed that the damage has occurred either from packaging or delivery, we will then post you a replacement at no extra charge.



If you would like a refund after you have received your order, please let us know why so that we may be able to amend anything that is not to your satisfaction. If, for some reason, there is no other option but to refund, after we have emailed you confirmation please carefully package and return your order. Please note, you will be responsible for all return shipping charges and the item must be returned in perfect condition to be eligible for a full refund. We strongly recommend that you use a trackable method to mail your return. After receiving your return and inspecting the condition of your item, we will process your refund.


We take 1-3 days to dispatch orders. Please contact us before you receive a dispatch notice if you wish to cancel your order. Once your order has been posted it can not be cancelled and will have to follow the refund procedure.

Please contact if you have any questions.